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Operations Supervisor
CA - Long Beach
or
Apply with
Summary
Under the direction of the Executive Director, the Operations Supervisor plans, directs, monitors and controls the operations activities required to ensure that efficient, safe and dependable bus service is provided to all Long Beach Transit customers.
Background Information
Long Beach Transit is one of the largest and best-run local public transit systems in Los Angeles County. What's the secret to our success? We take pride in serving an essential community need for the residents of Long Beach and surrounding areas. We value our customers, employees, and the service we put out on a daily basis. This pride and sense of value echoes in our organizational style of taking each employee's input into account, and in the unwavering focus we place on customer service.
Here's a quick look at the organization you will join: we provide 22x7 public transportation for Long Beach and other neighboring cities. With a total of 470 Bus Operators, we have 228 buses (including standard buses as well as our smaller Passport vehicles, and others) in service at any one time. We plan to continue offering a wide range of transportation options to Long Beach, and to remain ahead of the curve for public transit.
Duties and Responsibilities
Assigns coach operators daily work assignments
Assigns, schedules and dispatches buses to facilitate effective and efficient delivery of service
Maintains effective and efficient radio communication with all LBT operators, supervisors, transit police and support vehicles in service in accordance with LBT policies and procedures
Completes all dispatch logs, documentation and data collection requirements for accidents, employee inquiries, maintenance and payroll
Makes decisions and initiates/directs action to resolve problems related to service delivery and disciplinary action
Coordinates bus changes and detours and communicates to those involved
Reviews and acts on all paperwork received during the course of the work shift
Provides exemplary leadership
Observes service delivery, assesses stops, equipment, routes and schedules for deficiencies and makes recommendations to improve service delivery
Reports unsafe road conditions, sets up detours to maintain service following accidents, breakdowns or when routes are impassable
Investigates and analyzes accidents to determine cause, report findings and recommend corrective action
Responds to customer and disruptions
Interprets and administers the labor agreement
Schedules Extra-board operators to ensure adequate staffing to efficiently meet service requirements
Performs minor field maintenance on equipment
Relieves bus operators in emergencies and complete schedule if necessary
Takes action to correct and/or report unsafe conditions or actions to the Safety Officer; insures that personal protective e1quipment is worn when necessary; investigates and reports all accidents and incidents, and issues warnings per disciplinary procedures for violations of company safety and health procedures
Qualifications
Three (3) years experience as a Coach Operator with a good safe driving record, discipline record and overall work record, or an equivalent combination of transit operations experience
Working knowledge of transit operations software including communication (radio) system software applications and operation (Motorola or equivalent), operator management and bidding/scheduling software applications or any combination of ITS software applications
High school diploma or G.E.D. Supplemental education or training in business, transportation, safety or relevant area is preferred
Operational experience with operator management, bidding/scheduling software applications, or any ITS software application is a plus
Possession of or the ability to obtain a California commercial driver's license A or B, with an unlimited passenger endorsement and airbrakes endorsement
Must have strong computer skills
Good attendance and safety records with no more than 4 counted absences/or late arrivals and no missouts in the past 12 months
No chargeable accidents or disciplinary actions in past 12 months
Knowledge of and ability to perform duties and responsibilities of the Road, Extraboard, Dispatch, and Communications Supervisor
Knowledge of principles and practices of administration, supervision, and training
Ability to understand and follow both written and oral directions
Ability to maintain records and prepare reports accurately
Ability to make decisions and solve problems effectively
Ability to establish and maintain effective working relationships with others
Willingness to work all shifts and all days of the year including holidays
Previous first line supervisory experience is required
Knowledge of and ability to work with electronic information and communication systems
Must have an excellent safe driving record and be able to travel between the company's two facilities
Successful candidate must pass company/DOT physical which includes drug and alcohol screen.
Salary Structure
$4,369 - $5,350 per month (DOQ), with excellent fringe benefits.
Apply online, via email or in person at Long Beach Transit, 1963 E. Anaheim Street in Long Beach. Bring with you a current (within 30 days) DMV H-6 printout of your driving record (obtainable from the Department of Motor Vehicles).
Long Beach Transit
1963 E. Anaheim Street,
Long Beach, California 90813
Ph: (562) 591-8753
Fax (562) 599-8588
email: abravo@lbtransit.com
This announcement is for general information purposes only. It is not intended to be a job description. Information provided is subject to change. Hiring decisions are not based solely on the above information.
Summary
Under the direction of the Executive Director, the Operations Supervisor plans, directs, monitors and controls the operations activities required to ensure that efficient, safe and dependable bus service is provided to all Long Beach Transit customers.
Background Information
Long Beach Transit is one of the largest and best-run local public transit systems in Los Angeles County. What's the secret to our success? We take pride in serving an essential community need for the residents of Long Beach and surrounding areas. We value our customers, employees, and the service we put out on a daily basis. This pride and sense of value echoes in our organizational style of taking each employee's input into account, and in the unwavering focus we place on customer service.
Here's a quick look at the organization you will join: we provide 22x7 public transportation for Long Beach and other neighboring cities. With a total of 470 Bus Operators, we have 228 buses (including standard buses as well as our smaller Passport vehicles, and others) in service at any one time. We plan to continue offering a wide range of transportation options to Long Beach, and to remain ahead of the curve for public transit.
Duties and Responsibilities
Assigns coach operators daily work assignments
Assigns, schedules and dispatches buses to facilitate effective and efficient delivery of service
Maintains effective and efficient radio communication with all LBT operators, supervisors, transit police and support vehicles in service in accordance with LBT policies and procedures
Completes all dispatch logs, documentation and data collection requirements for accidents, employee inquiries, maintenance and payroll
Makes decisions and initiates/directs action to resolve problems related to service delivery and disciplinary action
Coordinates bus changes and detours and communicates to those involved
Reviews and acts on all paperwork received during the course of the work shift
Provides exemplary leadership
Observes service delivery, assesses stops, equipment, routes and schedules for deficiencies and makes recommendations to improve service delivery
Reports unsafe road conditions, sets up detours to maintain service following accidents, breakdowns or when routes are impassable
Investigates and analyzes accidents to determine cause, report findings and recommend corrective action
Responds to customer and disruptions
Interprets and administers the labor agreement
Schedules Extra-board operators to ensure adequate staffing to efficiently meet service requirements
Performs minor field maintenance on equipment
Relieves bus operators in emergencies and complete schedule if necessary
Takes action to correct and/or report unsafe conditions or actions to the Safety Officer; insures that personal protective e1quipment is worn when necessary; investigates and reports all accidents and incidents, and issues warnings per disciplinary procedures for violations of company safety and health procedures
Qualifications
Three (3) years experience as a Coach Operator with a good safe driving record, discipline record and overall work record, or an equivalent combination of transit operations experience
Working knowledge of transit operations software including communication (radio) system software applications and operation (Motorola or equivalent), operator management and bidding/scheduling software applications or any combination of ITS software applications
High school diploma or G.E.D. Supplemental education or training in business, transportation, safety or relevant area is preferred
Operational experience with operator management, bidding/scheduling software applications, or any ITS software application is a plus
Possession of or the ability to obtain a California commercial driver's license A or B, with an unlimited passenger endorsement and airbrakes endorsement
Must have strong computer skills
Good attendance and safety records with no more than 4 counted absences/or late arrivals and no missouts in the past 12 months
No chargeable accidents or disciplinary actions in past 12 months
Knowledge of and ability to perform duties and responsibilities of the Road, Extraboard, Dispatch, and Communications Supervisor
Knowledge of principles and practices of administration, supervision, and training
Ability to understand and follow both written and oral directions
Ability to maintain records and prepare reports accurately
Ability to make decisions and solve problems effectively
Ability to establish and maintain effective working relationships with others
Willingness to work all shifts and all days of the year including holidays
Previous first line supervisory experience is required
Knowledge of and ability to work with electronic information and communication systems
Must have an excellent safe driving record and be able to travel between the company's two facilities
Successful candidate must pass company/DOT physical which includes drug and alcohol screen.
Salary Structure
$4,369 - $5,350 per month (DOQ), with excellent fringe benefits.
Apply online, via email or in person at Long Beach Transit, 1963 E. Anaheim Street in Long Beach. Bring with you a current (within 30 days) DMV H-6 printout of your driving record (obtainable from the Department of Motor Vehicles).
Long Beach Transit
1963 E. Anaheim Street,
Long Beach, California 90813
Ph: (562) 591-8753
Fax (562) 599-8588
email: abravo@lbtransit.com
This announcement is for general information purposes only. It is not intended to be a job description. Information provided is subject to change. Hiring decisions are not based solely on the above information.
Long Beach Transit is an equal opportunity employer and in compliance with federal and state laws, does not discriminate in employment practice on the basis of race, color, national origin, ethnic group ancestry, religious creed, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, gender, sexual orientation, sexual identity, gender expression or sex.
