Closing Date: 09/17/2010

Opportunity Snapshot

The mission of Long Beach Transit is to provide public transit services that enhance and improve the quality of life for the residents of our community. The Part-Time Data Collector contributes to this mission by collecting data that is used to secure local, state, and federal funding and in the planning of new routes and schedules. Responsible for survey work covering transit service performance and customer behaviors including: tracking on-board boarding/alighting passenger counts, on-street transit connection point checks, and conducting one-on-one passenger interviews. Under the supervision of the Service Development Operations Specialist, Data Collectors provide written and oral summaries of observations, operate electronic data collection equipment, and support the Service Development Specialist in developing survey materials, performing data entry, and offering overall support.

This position offers 25 to 30 hours per week. The collector must be prepared to work at any time Long Beach Transit operates, from the early morning through the late evening, seven days per week. For this particular position the collector will work eight hour shifts Saturday and Sunday, and weekdays as available. This position is excellent for someone desiring a flexible work schedule.

Background Information

Long Beach Transit is one of the largest and best-run local public transit systems in Los Angeles County. What's the secret to our success? We take pride in serving an essential community need for the residents of Long Beach and surrounding areas. We value our customers, employees, and the service we put out on a daily basis. This pride and sense of value echoes in our organizational style of taking each employee's input into account, and in the unwavering focus we place on customer service.

Here's a quick look at the organization you will join: LBT maintains a fleet of 228 buses, which includes 60-ft. articulated coaches, a growing number of hybrid gasoline-electric engine coaches, and 30 smaller shuttle coaches. LBT has two operating facilities in the city of Long Beach and has nearly 800 employees.

Duties and Responsibilities

• Collects service (passenger counts and on time performance) data using electronic and manual methods.
• Arrives at assigned locations in a punctual manner.
• Has a congenial and diplomatic manner in dealing with customers and employees.
• Provides oral and/or written reports regarding field observations.
• Participates in the preparation of survey materials.
• Performs other duties as assigned.

Qualifications

• Good working knowledge of the Long Beach Transit area, which includes all or part of Long Beach, Lakewood, Signal Hill, Carson, Paramount, Bellflower, Cerritos, Norwalk and Hawaiian Gardens.
• Extensive experience with transit, whether as an employee of a company that provides bus service or as a regular transit rider.
• Proficient written and oral communication skills.
• Basic math skills and the ability to work independently on a flexible work schedule.
• Must be available to work weekends.
• A valid CA driver's license and a good driving record.
• Must have a current (within past 30 days) H-6 DMV print-out to be considered.
• Bilingual ability in Spanish is desirable.

Individuals must be able to perform the duties described above satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary Information

$12.15 per hour. Accumulated hours worked earns paid vacation. Submit application, resume, salary history, and a current (within last 30 days) H-6 DMV printout (no exceptions) to Human Resources, Long Beach Transit, 1963 E. Anaheim Street, Long Beach, CA 9081.

For informational purposes only; not intended to be a job description.